Comments on: “ICU_DATA is not set” Error message in Actuate 9

By: stefanie

stefanie — Mon, 11 Jul 2011 18:56:05 +0000

I had this issue after several Microsoft security patches were executed on my server, the only thing is they are not there, so I am assuming I just put these files there.

Steps to resolve the issue:
1. Find acicudt18.dll and acicudt18_71w.dll in C:\windows\system32 folder.
2. Delete or Move these files to somewhere else (Please DO NOT rename as there is a Actuate bug that cause Actuate to refer to old files) 3. I am sending two DLL files in zip format please extract those in C:\windows\system32 folder and restart Actuate Box and then start the Actuate Service.

Attachments:
- acicudt18.zip
- acicudt18_71w.zip

By: Beer and Lard

Beer and Lard — Wed, 29 Jun 2011 09:53:36 +0000

Had the same problem – only needed the 18_71w.dll. Occured after server was patched.

Thanks for the help

By: Exo

Exo — Tue, 31 Aug 2010 07:26:01 +0000

Thanks! Your issue was very helpful for Actuate 7 too.

By: Terry Moore

Terry Moore — Thu, 13 May 2010 14:24:13 +0000

I am glad that this helped. There is nothing worse than when a server doesn’t come back up after a power outage. Luckily it was just a development server.

By: Todd

Todd — Thu, 13 May 2010 12:58:54 +0000

I was getting this same error after a power outage on my Development Actuate 9 server. This took care of it. Thank you!!!

By: Susanne

Susanne — Tue, 16 Feb 2010 17:34:08 +0000

We had the same issue happen and this post was very helpful. Thank you for posting what you did as we were going down the exact same path and were able to verify the files were missing as well. This saved a lot of time.